Privacy Policy

1. Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, such as:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

2. Cookies

This website utilizes cookies and similar technologies to enhance the user experience. Cookies are small files or text pieces downloaded to your device upon accessing this site. For details on the cookies utilized, refer to the relevant documentation from our hosting platform.

  • Essential cookies are always active, enabling the secure operation of this website.

  • Analytics and performance cookies are employed to monitor site traffic, activity, and other relevant data.

3. Customer Data

When you make a purchase on this website, we gather personal information to complete your order. The types of information we may collect include:

  • Billing and shipping address

  • Details related to your purchase (for example, size or product type)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, to facilitate website services. Additionally, our payment processors, Stripe and PayPal, will collect your payment information. You can review their privacy policies for more details.

During the checkout process, this site may utilize the Google Places API to auto-complete your shipping and billing address by sharing what you enter, enhancing your checkout experience.

4. Website Visitors

This website is hosted by Squarespace, which collects personal data when you visit. This includes:

  • Information about your browser, network, and device

  • Web pages you visited prior to arriving on this site

  • Web pages you view while navigating this website

  • Your IP address

Squarespace requires this data to operate the website and enhance its platform and services. The data is analyzed in a de-personalized format to ensure user privacy.

5. Emails

We may contact you via email regarding your order or account activity. Examples of such emails include notifications about your purchase, updates when your order has shipped, and important account-related information. Please note that you cannot unsubscribe from these communications as they are essential for managing your order and account. Additionally, your contact information will be shared with Squarespace, our website hosting provider, to facilitate the sending of these emails on our behalf.

6. Fonts

This website uses font files from Google Fonts and Adobe Fonts to enhance your viewing experience. In the course of serving these fonts, third-party services may gather certain personal information, including:

  • Details about your browser, network, or device

  • Information regarding the specific site and page currently being viewed

  • Your IP address

This data is typically used to optimize font rendering and functionality across different platforms.

7. Payment Information

When you make a purchase on our website, Pembroke Photo relies on secure third-party payment processors, such as Stripe, PayPal, and Squarespace Payments, to handle your sensitive payment information. This includes details like your credit or debit card number, expiration date, and security code.

Pembroke Photo does not have access to or store this sensitive payment information. Instead, these details are securely processed by our payment providers. We only receive and retain necessary information such as your billing address, contact details, and the status of your transaction (e.g., successful payment, refund).

For more details on how these third-party payment processors handle your data, please refer to their respective privacy policies:

8. Squarespace Payments

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments utilizes the following third-party service providers, who will also receive your personal information and process it in accordance with their privacy policies:

  • Stripe – payment processing services.

  • PayPal – payment processing services.

  • Sift – fraud monitoring and detection services. You can read Sift’s privacy policy here.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. For example, we may retain your purchase information for tax reporting purposes.

10. Your Rights

Depending on your location, you may have rights regarding your personal data, including access, correction, and deletion. To make a request, please contact us at [insert email].

11. Security

We are committed to protecting your personal information. While no method of transmission over the internet or electronic storage is 100% secure, we follow best practices to ensure your personal data is protected.